1. Collection of information:
1.2. Boomsonic may collect Personal Information from you in order to use our Website, make an account with us, purchase our products, subscribe to our email updates and contact us. This could include your name, email address, address and phone number. This information is stored securely.
1.3. We share your Personal Information with third parties we engage to help us run aspects of our business efficiently. This includes sellers of the products, our Website providers, suppliers and service providers who assist us with order fulfilment, supply chain and logistics.
2. Why we collect your Personal Information:
2.1. Boomsonic collects your Personal Information and data so we can:
(a) provide users with access to all parts of our Website;
(b) manage your account;
(c) process, fulfil and keep you informed on the progress of the order(s) that you place on our Website;
(d) send you information about our products and services as well as third party products and services that we think could be of interest to you (including newsletters, promotions, discounts and special events);
(e) maintain our relationship with you (including responding to your questions);
(f) create and maintain records for our internal accounting and administration purposes.
2.2. In general, the third-party providers used by us will only collect, use and disclose your Personal Information to the extent necessary to allow them to perform the services they provide to us.
2.3. If you do not provide us with your Personal Information, we may not be able to provide you with our products or services.
2.4. We may also use your Personal Information for other purposes (and/or share your information with a third party) because we believe it is necessary to do so, in these circumstances:
(a) to provide you with a service which you have requested;
(b) to protect the rights, property or personal safety of our suppliers, customers or any member of the public;
(c) to prevent abuse and fraud;
(d) to protect the safety of users;
(e) to protect our interests;
(f) if the assets and operations of our business are being transferred to another party as a going concern; or
(g) to conform to legal requirements or respond to legal processes or orders, whether or not a response is required by applicable law
3. Payment and third party services:
3.1. Our Website uses third party online e-commerce platforms and plug-ins that allow us to sell our products and services to you. Our service providers may store your data on a secure server behind a firewall and may use the information we collect as part of the payment processing practice.
3.2. Where you submit a payment via our Website, you may be providing your credit card details or other payment information to one of our service providers, including PayPal and Pin Payments or whichever payment gateway you select. Your credit card details cannot be accessed by us.
4.1. Boomsonic may also automatically collect data or Personal Information when users visit or access our Website or Boomsonic emails including via cookies and other automatic collection methods. Where possible, we will anonymise and pseudonymise any personally identifiable Personal Information collected through automatic processes.
4.2. If you choose to reject cookies, you may still use our Website, however your access to our content and some of the functionality of our Website may be restricted.
5. How we comply with the GDPR:
5.1. In accordance with the General Data Protection Regulations (“GDPR”), Boomsonic will not target or track the activity of users in the European Union and European Economic Area (“EU Users”) without their express consent.
5.2. In adherence to the GDPR, Boomsonic does not direct personalised advertising and marketing to any users, including EU Users. This includes tracking activity using Personal Information or targeting users with advertising that uses Personal Information.
6. Your right to access, edit and delete information:
6.1. Users have a general right to access, edit and manage the collection, processing and use of their Personal Information. Users may opt out of any activity that involves collecting or processing their information for direct marketing purposes.
6.2. You may opt out or unsubscribe from receiving communications from Boomsonic at any time by changing the settings via a hyperlink in the footer of emails received from Boomsonic.
7. When your information leaves Australia:
7.1. Like many organisations, we use infrastructure and service providers, partners, licensees or suppliers who are based or hosted outside Australia. User information may be disclosed and stored with such third parties, most often in the US or UK, but also globally.
7.2. In the event that we are required to disclose your Personal Information to overseas third parties, we will take reasonable steps to ensure that such disclosures are subject to reasonable confidentiality terms, that the overseas third party is subject to a law or binding scheme that protects your information in a way that, overall, is at least substantially similar to the way in which the Australian Privacy Principles protect your information or that the overseas third party takes steps to prevent a breach of the Australian Privacy Principles in relation to your information.
8.1. We take measures, including the implementation and maintenance of physical, electronic and managerial procedures, in an effort to assure the security, integrity and accuracy of all Personal Information that we collect and to protect your Personal Information from misuse, loss, unauthorised access, modification, disclosure or unauthorised access.
(1.a) Restricts access to Personal Information to those employees who need access to perform their job functions;
(1.b) Will take reasonable steps to ensure that the Personal Information it holds is accurate, complete and up to date;
8.4. If we learn of a security systems breach, we may attempt to notify you electronically so that you can take appropriate protective steps.
10. Contacting us, queries and complaints:
10.1. If you would like to access, correct, amend or delete any Personal Information we have about you, register a complaint, or simply want more information, you can contact us by email at [email protected]
10.2. In the event of a complaint, Boomsonic will contact the complaining party regarding their concerns and will cooperate with the appropriate regulatory authorities to resolve any complaints regarding Personal Information that cannot be resolved internally.
10.3. EU Users have the right to lodge a complaint with the relevant supervisory authority in their member state. We encourage you to contact us first wherever possible, so that we can respond to your concerns. We will do our best to resolve them promptly in accordance with relevant laws and policies.